KuroiRikaFor auto restart/freeze issues, the moderators advice is to go to the service centre.
Please tell us some basic information before asking for help:
- Model Name: ROG 3
- Firmware Version: whatever the latest one is
- Rooted or not: No
- Frequency of Occurrence: All the time now
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I own a RoG 3 for just about a year now. It was working perfectly but since about 4 days ago, my phone had repeatedly frozen itself and auto restarted. After restart, the phone would not detect my SIM and WIFI will not be able to turn on. I have to restart the phone until it works again or it would automatically freeze, auto-restart and the problem would be fixed. The problem persist even after multiple factory reset. A simple search led me to find that RoG5 is having this problem as well? But I am experiencing this problem on RoG3
Another problem that is happening is that even if i manage to get past the constant freezes, the phone's display would just black out randomly. Similar to another post made by another user here. (I know that its only the display as I still can hear sounds/vibrations when i tap/hold the screen)
The problem is so annoying that I have already bought another device as I needed a phone for my work. I don't know what is happening but if this is something fixable then please fix it.
SIM/WIFI and Display problem since a few days ago.
Irene2_ASUS1) It happened once when I was gaming, and now the phone is just dead. It freezes the moment i try to turn it on and screen dies.
1.Does it happen while you are using a certain app or task like gaming or does it restart unconditionally?
If you continue experiencing this my recommendation is to visit your nearest ASUS Service Center and get your device check.
I will also send you a PM with some further details.