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SCREEN TURN BLACK BUT THE POWER STILL ON.

eeqbalsidek
Star I
whatsapp-image-2021-07-17-at-12-35-52-pm.jpeg
whatsapp-image-2021-07-17-at-12-35-53-pm.jpeg
Please tell us some basic information before asking for help:
Model Name: ROG 3 STRIX
Firmware Version: LATEST
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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13 REPLIES 13

eeqbalsidek
Star I
devicentextian

Do you hear sound through it? Does it still vibrate?


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YES IT IS STILL VIBRATING IF I TOUCH THE SCREEN.

eeqbalsidek
Star I
GREEKLEADER

https://zentalk.asus.com/en/discussion/50764/screen-turn-black-but-the-power-still-on

Dead logic board,visit your nearest service center


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SOMETHING THAT NEED TO BE REPLACE OR HARD FORMAT?

ronald1985
Community Legend I
eeqbalsidek

https://zentalk.asus.com/en/discussion/comment/176918#Comment_176918

YES IT IS STILL VIBRATING IF I TOUCH THE SCREEN.


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Do force restart by holding power and volume down (or volume up - always forget which one it is)

eeqbalsidek
Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/176953#Comment_176953

Do force restart by holding power and volume down (or volume up - always forget which one it is)


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I DID TRY THIS BUT IT DIDNT WORK.

GREEKLEADER
Zen Master I
eeqbalsidek

https://zentalk.asus.com/en/discussion/comment/176913#Comment_176913

SOMETHING THAT NEED TO BE REPLACE OR HARD FORMAT?


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Yes,your IC chip and your logic board need to be replaced