Screen record not working after new version of Android

[behnam7tot]

Hello,
I'm pressing record but it doesn't work after updating to the last version of Android
trying to press "screen record" but nothing happen

[keren_ASUS]

Hi @behnam7tot
Thank you for letting us know about this.
Can you please try to clear cache & storage of screen recorder app by going to Settings>apps&notifications>system apps>screen recorder>force stop>also tap storage there click clear cache& data at a time.
Also, if you haven't already, please try entering safe mode. If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check any disturbance from installed 3rd party apps.
[Phone] How to Enter and Exit Safe Mode? | Official Support | ASUS GlobalThank you!

[behnam7tot]

thank you Keren
It works after i cleaned cache!
thanks for the response ☺️☺️

[ASUS_Bot]

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