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Screen off when i play any audio message or when i call to any preson

pvvsunilkumar
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

Gustav_ASUS
Community Legend III
@pvvsunilkumar What do you mean by screen off in this case? Does it go black and come back, or is your device rebooting itself?
Any additional details would be helpful. 🙂

pvvsunilkumar
Star II
When i play any audio screen off until audio message complete

mahnoor
Star I
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