Screen broke on first drop

[kangkan]

Model Name: ROG 3, 8gb RAM, 128 gb , india (flipkart)
Firmware Version: latest
Rooted or not: No
Frequency of Occurrence: On
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So after a month of black-crush, battery drain, software glitches and so many other problems the inevitable happened . i happen to drop my phone . and the screen cracked ..dead display on its very first drop 😞 . I should have been more careful. Maybe stopped using the default good-for-nothing case that asus provided with the box and invested on a new shock proof case. i don't think its covered under warranty or is it? i am in distress. If possible can i claim under warranty as i don't think the screen is the standard of gorilla 6 or whatever mentioned.. to be broken in a single fall. i may have dropped my older phones like a hundred times but still display keeps on working fine.
I don't mind paying a logical amount too to fix it but the amount that the asus service center quoted near my place to replace the screen was way beyond what i had expected.am i being duped ? is there any official cost in INR someone can help me here with. Thank you.

[John_p]

eqlm2

it is impossible that it has GG6, mine got scratches easily after just 15 days and i used it very carefully, i dont remember any of my phones got scratches as easy as RP3 since Samsung S4

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Check Jerry rig everything video on RP3 durability.

[hank_email_is]

I read rog 2 screen cracked easily, so I put case and protector for my rog 3 right away, thick case with good cushion

[kangkan]

hank_email_is

I read rog 2 screen cracked easily, so I put case and protector for my rog 3 right away, thick case with good cushion

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Wish i had done the same 😞 . I was quite confident i would never drop it or maybe just thought i will get more carefull and learn from my mistake to get a good case if i ever drop it. Never thought the very first drop would be its sad demise. I am a fool 😣

[ARP_ASUS]

Hi,
Displays come with protection doesn't mean they are unbreakable.
Comparing to your experience I had a similar one not with ROG Phone 3 but different phones previously. Its how the device falls makes the impact. Maybe 100 falls won't have impact but that 1 fall will.
I would suggest you to visit service center for better information
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

[hank_email_is]

Is the fall on the edge? Usually that is the weakest point. If you fall flat, like impact in the middle, that is actually the strongest point.