cancel
Showing results for 
Search instead for 
Did you mean: 

ROG Phone 3 temporary screen burn in issue? Please Help! Is this related to hardware or software?

jagatpalv
Star III
I am facing temporary screen burn issues. The phone is just a day old.
whatsapp-image-2020-08-23-at-12-12-09-am.jpeg
whatsapp-image-2020-08-23-at-12-12-03-am.jpeg
As you can see the icons of notification panel have left some impressions. It goes away in about 5-10 seconds. Don't know what is causing it.

Also there is some vertical pattern on the display.

Should I got for a replacement????


Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: WW_17.0823.2007.25
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

21 REPLIES 21

jagatpalv
Star III
Can anyone suggest me something please?

Aman89053
Rising Star II
Same with me ...and my return was rejected
I m facing heavy black crush and red tint too...r u serious asus...now there is one more problem..
I regret buying this phone
@Anders_ASUS
Mod please fix this
Screen burn is a hardware issue
img-20200823-120833.jpg

jagatpalv
Star III
Aman89053

Same with me ...and my return was rejected

I m facing heavy black crush and red tint too...r u serious asus...now there is one more problem..

I regret buying this phone

@Anders_ASUS

Mod please fix this

Screen burn is a hardware issue

img-20200823-120833.jpg


View post
I too contacted Flipkart. They said they cannot replace it.

This issue is only visible on certain backgrounds which is why most people don't notice it. Don' know if it is a real hardware problem or can it be fixed with a software update.

Aman89053
Rising Star II
jagatpalv

https://zentalk.asus.com/en/discussion/comment/105642#Comment_105642

I too contacted Flipkart. They said they cannot replace it.

This issue is only visible on certain backgrounds which is why most people don't notice it. Don' know if it is a real hardware problem or can it be fixed with a software update.


View post
I bet this issue is on every rog 3 display out there like black crush
Check out this link on screen burn-
LINK IS ON SCREENSHOT (I can't post links here )
screenshot-20200823-160325-7e01.png

It's a serious issue, please do read this article properly.