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ROG Phone 3 stopped charging with official charger out of no where.

Swadesh
Star III
Please tell us some basic information before asking for help:
Model Name: ROG phone 3
Firmware Version: WW_17.0823.2009.99
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My ROG phone 3 stopped charging with official charger. I can still charge the phone with other chargers and I can charge other phones with official ROG Charger but can't charge ROG 3 with it.
Phone still says that it is hypercharging but nothing happens even if I leave the phone connected for hours.

I tried resetting the phone twice, but it didn't help. I think it is software issue.
I saw the other post where mods sent a fix via pm, and it solved the issue. Can someone help me with that?

I don't know what other information I should provide. Please let me know if you need anything else.
6 REPLIES 6

Swadesh
Star III
Bumping this thread for visibility.

Gustav_ASUS
Community Legend III
@Swadesh Your issue sounds slightly different, but we can try! I'm sending you a PM.

Swadesh
Star III
It worked. Thank you. 🙂

You saved me trip to service center during this pandemic. It is really far away from where I live.

Oggy
Star I
Hello, i also encounter this same problem. How to fix this issue?