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Rog phone 3- receiver issue

Star I
Please tell us some basic information before asking for help:
Firmware Version: WW_17.0822.2005.11
Rooted or not: NO
Frequency of Occurrence: STARTED TODAY
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I have a Rog Phone 3 Strix. Starting today, my phone's receiver is not working, whenever someone calls me or i call, i can't hear anything but they hear me perfectly. I tried to listen WhatsApp voice notes and it's the same. I can only hear using the speaker. So far i have tried restarting the phone and going to safe mode, the problem is still there. I would like this solved through software update instead you make me restore to factory my phone. It will take lots of time and i won't be able to use my phone to play (main reason i stopped to buy Samsung, don't make me regret it and come back to them). My internet connection is not good lately so i will suffer by reinstalling everything i have. I have less than 4 months with this phone. I really hope for an easy solution.

Rising Star II
If it's really a software issue than resetting would be the only solution but if heavy dust at microphone or water inside would be an hardware issue please recheck before next step

Star I
Didn't work, i restored to factory twice, after trying calling the problem is still there

Star I
Aynı problem bendede var üst hoparlör ve alıcıdan ses gelmiyor
Lütfen yardım

Community Legend III
@neneruti Sorry for the late reply,
Are you still experiencing this issue with the new 2102.143 firmware? If so, please let me know.