ROG phone 3 no audio after android 12 update

[Kinglester1228]

 is there anyone experiencing the lost of audio after updating to android 12? even if its in full volume still no sounds, and the worst thing is I cant even make a call. I tried downgrading it to android 11 and still didn't work, us there any solution in this issue #ROG 3

[keren_ASUS]

Hello,

Please try to factory reset on your phone following these faqs:

https://www.asus.com/support/FAQ/1006347/

[Kinglester1228]

I tried factory resetting and still has no audio

[keren_ASUS]

Hi @Kinglester1228 

Unfortunately, if it's still not working after a factory reset you will need to take your phone serviced. We apologize for the inconvenience. 

https://www.asus.com/ph/support/service-center/philippines/

[Xuen]

I have a similar issue, after the latest update 31.0210.0210.272 the audio stopped working thru the bottom port using the official usb-c/audio adapter