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Rog Phone 3 - Default Camera App Broken after .78 update

ZT-5926e239
Star III
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3 16/512
Firmware Version: WW .98
Rooted or not: Not rooted
Frequency of Occurrence: After WW .78
APP Name & APP Version (If your issue relates to the app): Default Camera App
After firmware update to .78 camera app was broken, back cam stuck at wide angle camera,
No sliding to wide and 64MP on back cam, macro camera using the 64MP, some features are gone motion tracking etc.

But main camera works properly for other app Footej 2, Procam X
Troubleshooting:
Already performed hard reset as per support, and support claims it is not firmware/software issue
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30 REPLIES 30

devicentextian
Rising Star II
Try reset your phone. Here's mine .98
screenshot-20201031-105152613.jpg

ZT-5926e239
Star III
devicentextian

Try reset your phone. Here's mine .98

screenshot-20201031-105152613.jpg


View post
Already, did twice before the .98 update

ZT-5926e239
Star III
devicentextian

Try reset your phone. Here's mine .98

screenshot-20201031-105152613.jpg


View post
Also are you saying you also encountered the same issue? And reset after the update of .98 fixed the issue?

anks3112g
Star III
First clear the cache and storage for camera app and then check. If the issue persist then go to camera setting and change the resolution to 4:3 instead of 4:3(64mp).
Hope this will resolve the issue

ZT-5926e239
Star III
anks3112g

First clear the cache and storage for camera app and then check. If the issue persist then go to camera setting and change the resolution to 4:3 instead of 4:3(64mp).

Hope this will resolve the issue


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Did not work, did that couple of times too