FherThe service center can wipe it for you
Please tell us some basic information before asking for help:
- Model Name: ZS661KS
- Firmware Version: WW-18.0410.2106.138
- Rooted or not: Not rooted
- Frequency of Occurrence: NA
- APP Name & APP Version (If your issue relates to the app): NA
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
So I dropped my phone accidentally as some times before but wasn't lucky enough this time and it's broken, it was showing something until it went completely black.
I tried to connect it to an HDMI monitor, but it's only showing a white ROG logo, I tried to restart it with VOL UP + POWER, VOL DW + POWER, but it just showing that logo and eventually vibrates.
Do you know what else I can try to make it work? I just want it to be wiped until I get a new screen replacement.
ROG Phone 3 Broken screen - HDMI output
Gustav_ASUSI don't have the SC option anywhere near my country so I guess I'll wait for the screen replacement. Thank you for your help!
@Fher If you see a white ROG logo on your monitor, your device is most likely set to a display mode other than mirror mode. (This would need to be changed on your device, which is a dead end right now.)
And as the user above me is suggesting, taking your device to a service center is your best bet for help in this scenario.