Natorious1776Hi Natorious1776, This is not a normal reflection of how our company handles customer service. If you would allow, DM us your case # so we can follow up and look into the case history. This case feedback will be forwarded to our Management team here in North America to avoid the same issues going forward. We are deeply sorry for the misinformation you've received from our Service Team. As you know, the new firmware should be in the next FOTA scheduled for next week. Please let us know if any further assistance is needed and we'd be glad to help!
I thought I would share this ridiculous response from the CEO's office. Basically saying it's because AT&T doesn't use 3G anymore but she fails to understand ROG3 has VoLTE built-in and that's what Att uses now and VoLTE worked fine on Android 11 without 3G. She told me to look at buying their other phones, all the email did was make me more angry.
Natorious1776I paid more than 1k is the 16ram and 512 storage
OMG Katie E. is clueless, this was a flagship $1000phone 5G phone with 4G and VoLTE capabilities. Doesn't matter if AT&T discontinued 3G, VoLTE should still work like it did with Android 11