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rog 3 volte not functioning after update android 12 (31.0210.0210.230) not rooted

peysal92
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

209 REPLIES 209

Natorious1776
Star III
Here is a US/Canada link directly to Asus's CEO office if people want to complian about this critical failure of Android 12 update:
https://www.asus.com/us/support/Article/787

Mattias_ASUS
Moderator
Moderator
rick77aq

https://zentalk.asus.com/en/discussion/comment/219294#Comment_219294

What is the latest on this matter?

I'm sure ASUS R&D grasps the seriousness of the current situation of not being able to make nor receive phone calls, but what is their official recommendation at this moment.

Are they advising to downgrade to Android 11?


View post
The issue has been escalated to "very high priority", I am expecting an update soon.

Mattias_ASUS
Moderator
Moderator
To speed up the process I would need more logs, anyone experiencing this issue please feel free to do the following and later send me a PM with the information and the logs.
How to provide log and video:
1. Launch Calculator and enter ".19595+=" to launch the log tool.
2. Tap "GENERATE" of "Phone, mobile networks, and signal" to start logging.
3. Reboot the device
4. Enable screen recorder.
5. Enable flight mode for 5 seconds and then disable it.
6. Start reproducing this issue.
7. After the issue occurs, go back to the log tool and tap "FINISH AND SHARE".
8. After data exporting finishes (it may take a few minutes), tap "SHARE" with Google Drive.
9. Provide video and log link to the mod.

javcarbe
Star III
Mattias_ASUS

To speed up the process I would need more logs, anyone experiencing this issue please feel free to do the following and later send me a PM with the information and the logs.

How to provide log and video:

1. Launch Calculator and enter ".19595+=" to launch the log tool.

2. Tap "GENERATE" of "Phone, mobile networks, and signal" to start logging.

3. Reboot the device

4. Enable screen recorder.

5. Enable flight mode for 5 seconds and then disable it.

6. Start reproducing this issue.

7. After the issue occurs, go back to the log tool and tap "FINISH AND SHARE".

8. After data exporting finishes (it may take a few minutes), tap "SHARE" with Google Drive.

9. Provide video and log link to the mod.


View post
https://drive.google.com/file/d/1ysbhnslDQCcGETBldow3x7Q3V1OKlCsZ/view?usp=sharing_eip_m&ts=62d966c6

ahandoo
Star II
Natorious1776

https://zentalk.asus.com/en/discussion/comment/219371#Comment_219371

Pretty vague and unhelpful post cluttering up this thread. Also funny because there is no wifi calling option for us with this problem. Are you in the U.S. what carrier? are you even using ROG3? If it works fine for you why are you here?


View post
I'm using ROG3 on Jio network in India and have Wi-Fi calling as well as VoLTE. Was going through the posts to decide whether to update to A12 or not.