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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

screenshot-20200814-161049930.jpg
img-20200813-wa0011.jpg
picsart-08-13-04-46-11.jpg
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img-20200813-wa0012.jpg


993 REPLIES 993

Thunder_Demon
Star III
Black crush has been reduced to acceptable terms now
Plus phone works at 144hz at low brightness!

Thunder_Demon
Star III
If people are waiting for a permanent "fix" sadly that's not possible imo,all high hz phones still have it,it's just a OLED thing

sa8637772
Star I
The issue is still there after the latest update in Netflix

John_p
Rising Star I
MV

https://zentalk.asus.com/en/discussion/comment/115263#Comment_115263

Yes, blacks have never been blacker.

img-20200921-wa0005.jpg


View post
My phone has improved a little. It wasn't too bad at the start. It has improved with this update . I compared it with the note 10+ and it's pretty similar when colours are compared . This is how it looks on my phone
screenshot.jpg

MV
Rising Star II
Thunder Demon

Black crush has been reduced to acceptable terms now

Plus phone works at 144hz at low brightness!


View post
Really. Wasn't it working before on 144hz.
Thunder Demon

If people are waiting for a permanent "fix" sadly that's not possible imo,all high hz phones still have it,it's just a OLED thing


View post
Hmm. Keep consoling yourself as money is now long gone.😄😄😄. And how many oled phones have you used lately.