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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Droid
Star III
Does anyone see similar screen smearing issue in your Rog 3 phone in low brightness and dark mode enabled? Please share your response. I do understand that screen smearing is expected in amoled displays. But it feels more in Asus Rog phone 3. I have a Samsung galaxy S10 it also have smearing but not so bad as Asus rog phone 3.

jairoconcepcion
Star III
Amo me pasa esto... Me parece una vergüenza después de gastar 1000 euros

Chadi
Star II
Droid

Does anyone see similar screen smearing issue in your Rog 3 phone in low brightness and dark mode enabled? Please share your response. I do understand that screen smearing is expected in amoled displays. But it feels more in Asus Rog phone 3. I have a Samsung galaxy S10 it also have smearing but not so bad as Asus rog phone 3.

https://us.v-cdn.net/6031231/uploads/3TITM6IWUK4V/screen-smearing-1152x648.mp4


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Yes, my phone has the same problem. I assume it's related to the black crush issue but I could be wrong.

ratnesh1maurya
Star II
chandu.rockzz363

https://zentalk.asus.com/en/discussion/comment/105939#Comment_105939

How to get refund bro.its only showing replacement


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Bro I got the refund from flipkart, and asus making fooling us to sale the Rog 3 with cheap quality display. Tell flipkart that if they not give refunds will highlight the issues in media platforms. Bro it's serious hardware related problem.

jairoconcepcion
Star III
ratnesh1maurya

https://zentalk.asus.com/en/discussion/comment/106010#Comment_106010

Bro I got the refund from flipkart, and asus making fooling us to sale the Rog 3 with cheap quality display. Tell flipkart that if they not give refunds will highlight the issues in media platforms. Bro it's serious hardware related problem.


View post
Una pregunta...si fuera un problema de hardware no fallaría en todos los escenarios