Danishbluntnah i've got it checked in service centre and they also said it's a hardware defects and it needs to be replaced (definitely not something u can just flash bios etc),,so i waited a damn 3 weeks before i can take it back home and when it's finally over, the problem still occurs on the same day i bring it home,,i cant tell whether it was the technician that was incompetent or maybe they didn't fix my laptop at all.. U know that led thing was 1 of the main gimmicks of that laptop back then and bcz of that a lot of ppl including me bought it despite it being much more expensive than lots of laptop of the same specs,,so i ended up selling it for much cheaper and then bought a new msi laptop which doesnt have any problem unlike that shitty hero iii and apparently my other college friend that also had the hero iii also experienced the same with the product ( his laptop fans had scraping noise which is so damn loud and overheating issue ) just after 1/2 WEEKS of purchase and had his laptop repaired for a damn month or more which is funny his laptop spent more time in service centre than in his hands and even after repair when we compared the idle temp of our laptops in the same room his laptop was still 20-30 degrees higher than mine (imagine his rage lol) .. is it a coincidence that we both received a defective product?i think not!
To be fair that laptop you're showing could easily just be an EC issue that would be fixed with flashing the latest BIOS/EC combo. It seems like a very small issue, hell it might even be a loose cable from shipping, it happens. Most people would open their notebook and just reset the LED cable or flash newest BIOS/EC, I would hardly call that LED thing a defect unless it's an actual damage which I doubt a lot.
As for the phone situation, as I explained before on another topic, the OLED in the Rog3 is a hardoled screen. You do not need to have any physical damage to break the screen at all, all you need is enough shock damage to it. I don't want to doubt you, maybe you're 100% not lying and telling the truth, but from my experience customers have a very strong tendency to leave out the fact they absolutely dropped their phones and don't want to admit it, hence generally I do not believe people who say they never dropped their phones when they have a cracked screen. As for protection, honestly speaking, it doesnt matter if your case is bulky or slim, if it doesnt offer any shock protection your screen isnt being protected, the Phone itself is a tank, it's extremely hard to break it in normal use, the only way you can break it is by shock damage, get a case that is specifically designed to absorb shock and that thing is not going to break. I have a soft thick wallet case and dropped my rog3 quite a lot, also down from stairs, still original parts and not a single dent or scratch.