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Rog 3 fan not working.

Star II
Please tell us some basic information before asking for help:
Model Name: ASUS_1003D
Firmware Version: 17.0823. 2009.99
Rooted or not: NO
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app): happens all the time
- My rog 3 Fan stopped working. Fan was not used much at all.
- I plugged in after a very long time and the fan had no lights and does not get defected into the Armour crate. Even the RGB lights on the fan does not turn on. However charging via the fan works OK.
- I Have tried to clear the cache of the armour crate and rebooted the phone few times.


Community Legend II
Hey can you try factory resetting your phone once and check if it works.
Please visit service center if the above doesn't work.

Star II
Tried factory reset, it intermittently works some time then stops...