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Random popup related to firmware updates

basabjitsinghar
Star II
Please tell us some basic information before asking for help:
Model Name:rog phone 3
Firmware Version: .147( latest version)
Rooted or not:not rooted
Frequency of Occurrence: randomly from the day of complaint
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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img-20210708-185321.jpg
While playing call of duty , my screen randomly goes black and i get this notification. I have my phone updated to the latest version and have no idea how to fix this.
8 REPLIES 8

CHOOZR
Rising Star II
are you using the kunai? just press update then?

basabjitsinghar
Star II
CHOOZR

are you using the kunai? just press update then?


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I don't use any accessory

ARP_ASUS
Community Legend II
Hi basabjitsingharay,
How frequent is this popup? Also, have you even applied to kunai on your phone? What happens when you tap on the update?

CHOOZR
Rising Star II
i got another weird thought. did you plug the correct USB when using horizontally?