MegaloxI can send you a PM with log instructions
Please tell us some basic information before asking for help:
- Model Name: Rog Phone 3
- Firmware Version:WW_17.0823.2102.143
- Rooted or not:not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
As per https://zentalk.asus.com/en/discussion/comment/154355, after the latest update the issue is still happening 😞 but I've also realised that new issues are in place. I'm reporting these as from 2 to 4 those functionalities were working fine before.
1- Scheduled charging is not working: When I set the time frame then I exit the section; times are changed automatically not persisting the changes; this of course affects the functionality making it unusable. After restarting, switching off, etc. The issue is still happening.
Steps to reproduce
- Go to Battery/power master/battery care/scheduled charging
- Tap Yes
- Set start and end times
- Tap back
- Check the start and end times changed not reflecting the original values set.
2 - Weather application doesn't refresh automatically.
Steps to reproduce
- Go to the weather app/settings
- Set refresh frequency to 30 minutes (or any other available value) and wait (I did it for one day/hours,etc.)
- Come back to the app
- Check that the information is not updated
- You need to refresh manually
3 - Call reception is getting worse: When having a phone call, the signal breaks and it's not possible to maintain a conversation. Then the call needs to be done again to fix this.
4 - Headphones disconnect automatically: When having a call either on the phone or Whatsapp, headphones disconnect automatically and I need to unplug/plug it again in order to work. Tried with different headphones/another adapter from a friend and the issue is the same.
4.1 - Headphones stop the music automatically: After sometime and when using several music players, the music stops playing with no reason. Tried with different headphones/another adapter from a friend and the issue is the same.
It's a bit unfortunate that this phone is not doing great on its software for basic functionalities. I hope they are fixed and probably spend more time on the quality/testing side before releasing. I work in software engineering and I know that these things are challenging, but I wouldn't expect that things that were running fine before are breaking so badly.
Previous issue still persists and new ones are in place after latest update