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Phone hanging

John_p
Rising Star I
Please tell us some basic information before asking for help:
Model Name:Asus Rog phone 3
Firmware Version:.58
Rooted or not:not
Frequency of Occurrence:often
APP Name & APP Version (If your issue relates to the app): Instagram and general news scrolling
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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While scrolling it randomly hangs and I have to close the app and start it again to continue scrolling. Mainly noticed it on Instagram and Google news . I have very few apps on the phone and they are the most common ones hence can't be a 3rd party app causing it .

Also less black crush issue on my phone but will it be solved completely or still will persist to a limit
3 REPLIES 3

roy_devjani
Star I
I am facing same issue withy Rog 3 while scrolling Google news... And phone auto restarted on its own twice in a span of 30 min. Do share some solution of yout some

ARP_ASUS
Community Legend II
Hi,
Possible to share a video when the device hangs?
@Roy, auto shutdown issue should be resolved in upcoming update.

John_p
Rising Star I
ARP_ASUS

Hi,

Possible to share a video when the device hangs?

@Roy, auto shutdown issue should be resolved in upcoming update.


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It's unexpected hence I never know when it'll happen. I hope the coming update will solve the bug . I'll try to show a video when it happens next time