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No hdr support for Netflix

John_p
Rising Star I
Please tell us some basic information before asking for help:
Model Name:Rog phone 3
Firmware Version:.70
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):Netflix
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Mods why does Rog phone 3 not have hdr support on Netflix. Asus Rog phone 2 has hdr support but 3 is not supported. I'm attaching a picture from the Netflix website which shows Rog phone 2 has support.
Kindly try to contact Netflix asap and get this device supported
2 REPLIES 2

KKP
Star III
@John p
To check HDR capability open Netflix app in your ROG 3 and go to App Settings -> Playback Specification under Diagnostics. The below screenshot shows whether your device supports Full HD or not




screenshot-20200927-113354231-281-29.jpg



John_p
Rising Star I
KKP

@John p

To check HDR capability open Netflix app in your ROG 3 and go to App Settings -> Playback Specification under Diagnostics. The below screenshot shows whether your device supports Full HD or not

screenshot-20200927-113354231-281-29.jpg


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Thank you !!!