New purchase with expired warranty date

[A555]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just got the device last week and MyAsus app shows warranty expired in September! Did I get a used preactivated unit??

[ronald1985]

A555

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I just got the device last week and MyAsus app shows warranty expired in September! Did I get a used preactivated unit??

New purchase with expired warranty date

Probably yes, so I would recommend to you to contact the reseller.

[CHOOZR]

When i got mine, the date was a few month in to the warranty. I contacted the asus support in app and found out that it is the manufacture date, hence it was originally 1 year based on this date. However, when there is a registration with receipt, the date will change.

[Roystoys]

A555

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I just got the device last week and MyAsus app shows warranty expired in September! Did I get a used preactivated unit??

New purchase with expired warranty date

Was it in a sealed box??

[ARP_ASUS]

Hi A555,
Can you please check your personal inbox message and help me with the details.