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Netflix Widevine L3 problem

miguelaguinalde
Star II
Please tell us some basic information before asking for help:
Model Name: Asus I003DD
Firmware Version: 17.0823.2008.78
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Netflix Version 7.75.1 build 26 35131
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Not sure when it happened but one day suddenly i could only watch sd netflix. Probably happened after the .70 or .78 update. I thought it was just my internet, but when I checked it was because of widevine drm certification.
screenshot-20201002-214121204.jpg


16 REPLIES 16

miguelaguinalde
Star II
Can anyone please help? I already tried a factory reset but it did not work.

reuben4k
Star III
I have the same issue. I tried downgrading firmware to 58 but to my dismay it is still level 3. Whatever updating to 78 did to my phone has stuck irreversibly it seems.

reuben4k
Star III
One plus 8 users had the same issue but it was fixed by an OTA update.

reuben4k
Star III
It seems Xiaomi Redmi Note 9 Pro Max users are also facing the same issue after a firmware update.