my rog 3 phone auto shutdown when receiving calls

[zoard12]

Please tell us some basic information before asking for help:
Model Name: rog 3 strix edition
Firmware Version: QKQ1.200419.002.WW_phone-17.0823.2009.99
Rooted or not: no
Frequency of Occurrence: when receiving phone call my phone autoshutdown
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

[zoard12]

addition info about my phone

[Anders_ASUS]

zoard12

Please tell us some basic information before asking for help:

1. Model Name: rog 3 strix edition
2. Firmware Version: QKQ1.200419.002.WW_phone-17.0823.2009.99
3. Rooted or not: no
4. Frequency of Occurrence: when receiving phone call my phone autoshutdown
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

my rog 3 phone auto shutdown when receiving calls

I will send you a PM