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My Phone Got a Black screen while playing PUBG and still

愤怒Warman
Star III
Please tell us some basic information before asking for help:
Model Name: Rog 3 with aeroactive cooler 3
Firmware Version:Version WW-18.0410.2203.201
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Well , while playing PUBG as usuall . suddenly the screen black out and game sound and phone still working
i tried to restart , force restart , i still feel the vibration alert while phone is starting or trying to type the lock screen pass , but the screen still black out with no sign of anything
please help me eplain what is this !!!!

9 REPLIES 9

kikoly
Hall of Fame II
愤怒Warman

https://zentalk.asus.com/en/discussion/comment/210036#Comment_210036

tyvm for reply

The phone not under warranty now , could u plz explain what happend to my phone , and the screen is ok or burned

and CPU  soldering

the phone is still workig but with blackout screen


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Most of the cases I've seen relate to CPU soldering.
The screen is basically good, you can ask the maintenance personnel to confirm the actual situation for you.

愤怒Warman
Star III
kikoly

https://zentalk.asus.com/en/discussion/comment/210054#Comment_210054

Most of the cases I've seen relate to CPU soldering.

The screen is basically good, you can ask the maintenance personnel to confirm the actual situation for you.


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Well do for sure , tyvm

kikoly
Hall of Fame II
愤怒Warman

https://zentalk.asus.com/en/discussion/comment/210058#Comment_210058

Well do for sure , tyvm


View post

You can refer to the video, or search for it yourself.

愤怒Warman
Star III
kikoly

https://zentalk.asus.com/en/discussion/comment/210059#Comment_210059

https://youtu.be/bArMDQcDSrQ

You can refer to the video, or search for it yourself.


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tyvm bro for your help , i will get back here ASAP to get you and the forum the updates
tyvm again for ur help and kind

愤怒Warman
Star III
kikoly

https://zentalk.asus.com/en/discussion/comment/210059#Comment_210059

https://youtu.be/bArMDQcDSrQ

You can refer to the video, or search for it yourself.


View post
I send it to repair shop
he told me that the screen is ok but something wronge in other part
i recieved the phone (attached vid) and the old issue returned
plzzzzzzzzz help me