cancel
Showing results for 
Search instead for 
Did you mean: 

I have the Rog3 and I have problem trying to make phone calls it doesn't want tl connect to the T-Mo

mrsrt8nyc
Star I
Please tell us some basic information before asking for help:
Model Name Rog3
Firmware Version:
Rooted or not:no
Frequency of Occurrence:yes
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

2 REPLIES 2

ronald1985
Community Legend I
mrsrt8nyc

Please tell us some basic information before asking for help:

  1. Model Name Rog3
  2. Firmware Version:
  3. Rooted or not:no
  4. Frequency of Occurrence:yes
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

screenshot-20210716-231732118.jpg


I have the Rog3 and I have problem trying to make phone calls it doesn't want tl connect to the T-Mo
What firmware are you using?
Have you tried contacting your carrier?
Have you tried reinserting the SIM? You seem to have signal.
Have you checked you got credit?
Have you tried ringing yourself?
What kind of indication are you getting from when you are "connecting"?

Irene2_ASUS
Zen Master I
Hi @mrsrt8nyc,
In addition to the questions from Ronald above please confirm your current firmware version, the one you posted on your screenshot is old, latest update is 2106.138
Do you get automatic updates or does it tell you that 2005.11 is the latest one?