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I can't do Local backup ( problem )

Khalid9778
Star I
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3
Firmware Version: WW_17.0823.2102.143
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): local backup in setting
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello, when I want to do a local backup through otg usb, it does not start to do the backup just freezes in the waiting screen for a long time without ending, I did this operation in the side port and also the bottom port which is the same problem, hopefully there is a solution to this problem

And this picture shows the problem

screenshot-20210506-233552207.jpg



1 REPLY 1

ronald1985
Community Legend I
Khalid9778

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 3
  2. Firmware Version: WW_17.0823.2102.143
  3. Rooted or not: not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): local backup in setting

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello, when I want to do a local backup through otg usb, it does not start to do the backup just freezes in the waiting screen for a long time without ending, I did this operation in the side port and also the bottom port which is the same problem, hopefully there is a solution to this problem

And this picture shows the problem

screenshot-20210506-233552207.jpg


I can't do Local backup ( problem )
Does it work in safe mode?
If you really need to do a backup and there is no other way, you can try backup using ADB:
How to fully backup and restore your Android device without root - 9to5GoogleNot a solution, but gets the backup for you.