cancel
Showing results for 
Search instead for 
Did you mean: 

I am facing black crush issue in rog 3

Abdullah912
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

15 REPLIES 15

Danishblunt
Hall of Fame I
ahm4dridwan06

https://zentalk.asus.com/en/discussion/comment/161128#Comment_161128

Bro.I have black out r3.no power even i charge it. Took it to service center. They found little crack on LCD. They didn't want to open the device until we agree to change the LCD (while still have quarantine on it).

Is it normal to change LCD to fix this black out?

img-20210403-wa0001.jpg


View post
No, it's not normal nor needed. It's not even the LCD that is damaged but the glass in front of it looking at the image.
Maybe ask @Gustav_ASUS for guidance. As I've head stories about service centers doing some truly shady sht

shambu694
Star III
ARP_ASUS

Hi jaykesharwani9,

Make sure you are on latest software version which is .143 if not, you can check by

Go to setting => System => About => Software information.

If you phone is on the latest software version and still if you are facing black crush, 

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india


View post
I have updated to the latest version i.e.. 143 but still I'm facing the issue. As you ask yous to visit the service center, but people in service center itself don't have any knowledge regarding the issue. Because I have already visited twice. And asus people don't have shame as they have not yet solved the display issue even after 8 months of launching the so called flagship phone. And shame on people supporting asus.

himverma2012
Rising Star II
shambu694

https://zentalk.asus.com/en/discussion/comment/161353#Comment_161353

I have updated to the latest version i.e.. 143 but still I'm facing the issue. As you ask yous to visit the service center, but people in service center itself don't have any knowledge regarding the issue. Because I have already visited twice. And asus people don't have shame as they have not yet solved the display issue even after 8 months of launching the so called flagship phone. And shame on people supporting asus.


View post
Exchange your phone in a sale ASAP. You can get Samsung S20FE edition as well. Don't spam every post here, PLEASE

shambu694
Star III
himverma2012

https://zentalk.asus.com/en/discussion/comment/161375#Comment_161375

Exchange your phone in a sale ASAP. You can get Samsung S20FE edition as well. Don't spam every post here, PLEASE


View post
I will be very much happy if you pay the difference amount. If u can't just shut the f up😁

Danishblunt
Hall of Fame I
shambu694

https://zentalk.asus.com/en/discussion/comment/161353#Comment_161353

I have updated to the latest version i.e.. 143 but still I'm facing the issue. As you ask yous to visit the service center, but people in service center itself don't have any knowledge regarding the issue. Because I have already visited twice. And asus people don't have shame as they have not yet solved the display issue even after 8 months of launching the so called flagship phone. And shame on people supporting asus.


View post
Service center won't be able to help because it's a software issue.
akshujaat

https://zentalk.asus.com/en/discussion/comment/158393#Comment_158393

I wonder now with your basic knowledge, you are so good at it . what happens when you become perfect? So being a truck driver you know how to drive..but guess Asus made an accident here lol..😜😂😂😂😂


View post
As can be seen here. Also last post should give you some hope that it finally reached the devs.