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Heavy black crush issue...Asus plz solve or replace my Rog 3

Please tell us some basic information before asking for help:
Model Name:Rog 3
Firmware Version:ww_17.0823.2007.47
Rooted or not:not
Frequency of Occurrence:very frequent
APP Name & APP Version (If your issue relates to the app):youtube, prime, hotstar, netflix, every app with dark scene
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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7 REPLIES 7

AmitGarde
Community Legend II
nrsashubham2010

Please tell us some basic information before asking for help:

  1. Model Name:Rog 3
  2. Firmware Version:ww_17.0823.2007.47
  3. Rooted or not:not
  4. Frequency of Occurrence:very frequent
  5. APP Name & APP Version (If your issue relates to the app):youtube, prime, hotstar, netflix, every app with dark scene

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Heavy black crush issue...Asus plz solve or replace my Rog 3
System wide black crush is already under investigation and they are working hard to fix this issue as early as possible please dont worry and stay tuned for future updates 😊
Thankyou!

Chadi
Star II
amitgarde3

https://zentalk.asus.com/en/discussion/34121/heavy-black-crush-issue-asus-plz-solve-or-replace-my-ro...

System wide black crush is already under investigation and they are working hard to fix this issue as early as possible please dont worry and stay tuned for future updates 😊

Thankyou!


View post
Do you have an ETA on when the fix will be released? I've seen reports here as early as 8/13. How much longer do we have to wait?

AmitGarde
Community Legend II
Chadi

https://zentalk.asus.com/en/discussion/comment/106319#Comment_106319

Do you have an ETA on when the fix will be released? I've seen reports here as early as 8/13. How much longer do we have to wait?


View post
There is no ETA but ASUS will try to fix this as early as possible as it is more concerning issue to many rog users so dont worry for now nothing can be done apart from waiting for fix
Fix is incoming for sure dont worry ! 😊

Chadi
Star II
amitgarde3

https://zentalk.asus.com/en/discussion/comment/106331#Comment_106331

There is no ETA but ASUS will try to fix this as early as possible as it is more concerning issue to many rog users so dont worry for now nothing can be done apart from waiting for fix

Fix is incoming for sure dont worry ! 😊


View post
I hope so as I'm almost halfway my 7-day warranty. If it still ain't fixed soon, I'll make sure to raise hell just to have this refunded. 🙂