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Heating issue and chargeing issue

while playing game at max settings without Xmode temperature raise to 56-60°C and with Xmode 75° i cant hold my phone for more then 10 min while doing social media activity temperature raise to 65°C and chargeing speed is slow its take for then 5 hours for full charge while powermaster is off
Battery drain is like 2 min on instagram 10% battery use 10 min of chating 35% battery used
it's heating so much I can't keep my device in my trousers pocket
in my city there is asus service center but they closed provideing service to ROG phones from 01-08-2020.
I gone through all possible ways like Safe Mode / Factory Data Reset / Software Update.
Please Solve My Problem. ASAP
4 REPLIES 4

kranthi_panga
Star III
Looks like u got a lemon. Hope asus resolves as it sounds ridiculous high temperatures and battery drain.

kranthi.panga

Looks like u got a lemon. Hope asus resolves as it sounds ridiculous high temperatures and battery drain.


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they are not giving me proper answer they told me our executive will contact you in 3 days today in 5th day sometime it feels like buy rog3 is biggest mistake

Champ
Star I
chiragsojitra2000

while playing game at max settings without Xmode temperature raise to 56-60°C and with Xmode 75° i cant hold my phone for more then 10 min while doing social media activity temperature raise to 65°C and chargeing speed is slow its take for then 5 hours for full charge while powermaster is off

Battery drain is like 2 min on instagram 10% battery use 10 min of chating 35% battery used

it's heating so much I can't keep my device in my trousers pocket

in my city there is asus service center but they closed provideing service to ROG phones from 01-08-2020.

I gone through all possible ways like Safe Mode / Factory Data Reset / Software Update.

Please Solve My Problem. ASAP


Heating issue and chargeing issue
Man...its dangerous to hear..
My ROG3's Heating issues has been solved after I changed my wallpaper from Live to Normal, Whenever i m at home I switched off the system lighting and lastly Dnt turn On the XMode unnecessarily...Use that memory cleaner option atleast twice in a day.

Anders_ASUS
Hall of Fame III
chiragsojitra2000

while playing game at max settings without Xmode temperature raise to 56-60°C and with Xmode 75° i cant hold my phone for more then 10 min while doing social media activity temperature raise to 65°C and chargeing speed is slow its take for then 5 hours for full charge while powermaster is off

Battery drain is like 2 min on instagram 10% battery use 10 min of chating 35% battery used

it's heating so much I can't keep my device in my trousers pocket

in my city there is asus service center but they closed provideing service to ROG phones from 01-08-2020.

I gone through all possible ways like Safe Mode / Factory Data Reset / Software Update.

Please Solve My Problem. ASAP


Heating issue and chargeing issue
I need screenshot from Armoury crate / Game Genie
What's your ambient temperature when it gets this hot and are you in- or outside in the sun?