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Does anyone know how to get 5g on an Asus Rog 3 perfect signal with other phones.

rasools1
Star I
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13 REPLIES 13

botboy444
Zen Master I
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/154677#Comment_154677

That does not sound right. Have you enabled '5G Network' under Settings -> Network & internet -> Mobile network? Please also double-check if your carrier has any additional requirements for 5G. (Specific data plan, additional registration etc.)


View post
5g is definitely enabled, from what I've seen in the forums, there is 0 support from Asus for the ROG 2 and 3 for 5g or volte in Australia, even though it's advertised as having it
(https://www.jbhifi.com.au/products/asus-rog-3-gaming-phone-512gb)
There is no other requirements for 5g, and I've tried with 2 different Sim cards in my major city (which has 100% 5G coverage) and nothing at all, I DO get 4g+(or 4g++) while 5g is enabled, but not 5g, or VOLTE, and as the 3g networks in Australia are being shut down in the next few years, it's a requirement, not a request.
Luckily in Australia we have pretty good consumer laws so I'll be able to return it under the premises of false advertising

botboy444
Zen Master I
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/154677#Comment_154677

That does not sound right. Have you enabled '5G Network' under Settings -> Network & internet -> Mobile network? Please also double-check if your carrier has any additional requirements for 5G. (Specific data plan, additional registration etc.)


View post
So While Vodafone have an "approved 5G device list", there are several phones that ARE NOT on that list, that work with 5g no problem what so ever
I'd suggest that Asus phones aren't sold or advertised (in Australia at least) as having 5G unless they are actually enabled to do so, because that's against the ACCC (Australian Competition & Consumer Commission) , and can be a very big legal issue for the company

I highly suggest that this gets passed on, and that you look into
https://www.accc.gov.au/consumers/advertising-promotions/false-or-misleading-claims
and
https://www.accc.gov.au/business/business-rights-protections/fines-penalties#:~:text=The%20infringem....
as it is false advertising, VERY illegal and carries quite a hefty fine in Australia 🙂

botboy444
Zen Master I
botboy444

https://zentalk.asus.com/en/discussion/comment/154727#Comment_154727

so, doing some further reading, 5G wont work unless the device is an "approved device" on Vodafone Australia

I'd suggest that Asus phones aren't sold or advertised (in Australia at least) as having 5G unless they can actually get approved to do so, because that's against the ACCC (Australian Competition & Consumer Commission) , and can be a very big legal issue for the company

I highly suggest that this gets passed on, and that you look into

https://www.accc.gov.au/consumers/advertising-promotions/false-or-misleading-claims

and

https://www.accc.gov.au/business/business-rights-protections/fines-penalties#:~:text=The%20infringem....

for further information, and that these devices added to the approved list, or a complaint will be made, as again, it is false advertising, and VERY illegal in Australia 🙂


View post
Telstra (Australia's biggest Telco) and Optus don't seem to have working 5g either,, the 3 Telco's in Australia, with the other smaller ones piggybacking off the Telstra, Optus or Vodafone. this isn't a single Telco not having the right config issue, this is a DEVICE issue.

i will suggest that this gets passed on with *very high priority* as the consumer laws in Australia are not something to test.

botboy444
Zen Master I
@Gustav_ASUS @Anders_ASUS @ARP_ASUS i highly suggest you have a look at my comments above and pass the information on, as the ACCC can ban the sales of ROG phones (and possibly other asus ROG branded devices) in Australia due to a false advertising

Awaiting your response, as VOLTE and 5G (as advertised) should have been enabled out of the box, or not sold or advertised as having them

Was Volte advertised with the Rog 3?
I bought one a couple months ago for work and the call quality is so bad.

I'm considering going back to my 5 year old Iphone 7.