Brand New ROG 3 came with a battery with no charge

[Roystoys]

I just got my brand new ROG 3 strix edition and I am a bit concerned. First thing I noticed is that it had no protective film on the screen and the battery was totally dead so much so that it would not fire up until I had it on its charger for 5 minutes or so. Is this normal. I have had tons of New phones before and this is the first one that came like this. I am wondering if this particular phone has been sold to someone else and returned??????????

[Roystoys]

devicentextian

https://zentalk.asus.com/en/discussion/comment/129488#Comment_129488

so I will assumed that you got the Tencent version right? maybe that's why they opened it and forgot to shut it down XD

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Why do you say they open the ten cent versions ? What do they need to do to them before sending them??

[xihe]

Roystoys

https://zentalk.asus.com/en/discussion/comment/129498#Comment_129498

Why do you say they open the ten cent versions ? What do they need to do to them before sending them??

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They flash to global ROM

[Roystoys]

Roystoys

https://zentalk.asus.com/en/discussion/comment/129498#Comment_129498

No I didn't get the ten cent version I was careful not to get the ten cent one I can't really remember why now but when I was researching it there was something I didn't like about it

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Actually I'm not sure now how do you tell if it's the ten cent version. It has Google Play store and the theme store but it didn't come with the aoro cooling fan so I'm not sure now ????

[aguo1882]

Roystoys

https://zentalk.asus.com/en/discussion/comment/129509#Comment_129509

Actually I'm not sure now how do you tell if it's the ten cent version. It has Google Play store and the theme store but it didn't come with the aoro cooling fan so I'm not sure now ????

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You most likely got the Tencent version. They flash it with the World wide rom. That's the version I have, it is working very well at the moment.
I suggest you turn on developer mode and enable "Disable HW overlay", this will resolve most of the screen issues you will experience.
Make sure you update the firmware. You do this by downloading the latest file, then copy and paste it into the root directory of the phone. Restart it, and it will detect the update.
I hope you didn't pay more than $AU1000 for this phone. If that's the case, I think its a good deal, its a beast of a phone, very fast, I think its better value than my S20 Ultra.

[Roystoys]

I paid$950 au for it . And that's what I thought must have happened, after they flashed it they must have forgotten to turn it off thus the flat battery. I also got a 40 gb prepaid SIM card as part of the deal so I am pretty happy with the price .I have been using develoer mode for a year or so now on my old 5 z and yes it's one of the first things I set up when it arrived. I didn't know what,, disable he overlay,, did so I'll enable it now thanks for the tip . It's running OS 17 0823 2007.32 and I think the latest is OS 17.0823.2009 .98 Does that sound right. Having been flashed will it still get OTA updates when they are released??