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an unknown error occurred which may be a network connection issue

jhongadiana23
Star I
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3 Global
Firmware Version: 17.0823.2009.99
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Device Unlock tool app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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im trying to unlock my bootloader but getting this error "an unknown error occurred which may be a network connection issue" please help
1 REPLY 1

Anders_ASUS
Hall of Fame III
jhongadiana23

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 3 Global
  2. Firmware Version: 17.0823.2009.99
  3. Rooted or not: not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): Device Unlock tool app

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

im trying to unlock my bootloader but getting this error "an unknown error occurred which may be a network connection issue" please help


an unknown error occurred which may be a network connection issue
Which unlocking tool are you using? you must be using this one Version V9.3.0.0
https://rog.asus.com/us/phones/rog-phone-3-model/helpdesk_download/