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Zenfone 6: cannot register, the 'phone already registered'!

soryn
Star II

Bought Zenfone 6 from second hand shop, with all papers guaranty etc. Unfortunately cannot register in my account, it says 'phone already registered'! 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@soryn
If you purchased it from a second-hand store, the phone should already be registered to the previous user.
If you wish to change the information, I have sent you a message. Please provide the necessary information through the message for data verification and modification.
Thank you.