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Z10 zt500kl Verizon can't update

tboybad
Star I
Please tell us some basic information before asking for help:
Model Name: Z10
Firmware Version: 6.0
Rooted or not: unknown
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have two of these models and one updated to firmware 7 no problem but my other one won't. I did go into setting for new updates but it's stuck at 6.0 and can't find a new update for 7.0 or 7.1
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
tboybad

Please tell us some basic information before asking for help:

  1. Model Name: Z10
  2. Firmware Version: 6.0
  3. Rooted or not: unknown
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I have two of these models and one updated to firmware 7 no problem but my other one won't. I did go into setting for new updates but it's stuck at 6.0 and can't find a new update for 7.0 or 7.1


Z10 zt500kl Verizon can't update
@tboybad
Please try to update manually.
[Pad] How to manually update firmware on my tablet? | Official Support | ASUS Global
#ZT500KL Firmware Spot_Asus Support 
https://www.asus.com/supportonly/ASUS%20ZenPad%20Z10%20(ZT500KL,%20Verizon%20exclusive)/HelpDesk_Dow...