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x551ma model driverupdate orbios update not recognizing usb hard drive every time

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
2 REPLIES 2

RAJU_MSC_MATHEM
Zen Master I
sattiewhite1066
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


x551ma model driverupdate orbios update not recognizing usb hard drive every time
Did you try to connect backup plus an external harddrive that comes with USB 3.0 cable .
example western digital backup or Seagate external hdd.
or separate harddrive is connected to an external enclosure which has seperate usb cable ?

GEEK_ASUS
Rising Star II
Hi there,
Please also refer to below link for USB connection problems
[Notebook] Troubleshooting - How to fix USB connection problems | Official Support | ASUS GlobalThank you.