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TUF Dash F15 2022 can't be turned on after BIOS update

torgabor
Star I

Hi!

After the most recent BIOS update on my machine TUF Dash F15 2022  (FX17ZM), it cannot be turned on, except after going through a lengthy embedded controller reset process of holding down the power button. The problem happens on BIOS version 317.

I have contacted ASUS support, and my laptop was sent to the repair center, where they downgraded the BIOS to an older version (314) and the problem went away, so the repair center must be aware the latest BIOS is broken.

Unfortunately the laptop auto-updates to the latest BIOS version, so when it got installed, the problem is back. I'd like to ask to fix the latest, broken BIOS version, or at least allow us to downgrade and don't force auto update to a non-working version.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@torgabor
The BIOS version 317 was released in June, and as of now, there have been no widespread reports of issues after the update.
If your laptop experiences problems after this BIOS update, we recommend visiting the service center again for further investigation.
Sorry for any inconvenience it may be caused.