Good, morning Please help me to fiix the trouble to my phone ASUS_601D l tried to reset to recover or back to normal,, still not function but working to Wi-Fi. Please help Thank you very much. Darwin Arceo
Hi darwinarceo217 Thank you for your asking. Kindly provide the information below so that we can better assist you. 1. Does the issue appear right after any system/apps' download or update? Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check any disturbance from installed 3rd party apps. # How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/ 2. Also, please try "the Factory Reset" Settings>System>Reset options>Erase all data(factory reset) **Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted. https://www.asus.com/support/FAQ/1036182/ 3. Please try SMMI test Calculator> type ".12345+=">SMMI TEST>Single Test>SIM Card Test/SIM Signal Test If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/ If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs
