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Random Stuttering on Asus Fx516pm

flivolsi76
Star I
System: Windows 10
Battery or AC: AC
Model: FX516PM
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
Re-installed win10 again,
I use an external monitor (60Hz) i have a annoying randomly stuttering video and audio get distorted.
Bios 322

With latency mon i have ACPI.sys, storeport.sys, nvidia and vdf01000.sys DPC latency issue
This tuf it's the worst laptop i ever had in my life....
someone can help me, do you suggest to send to assistence or is unuseful?
26 REPLIES 26

flivolsi76
Star I
the strange thing i forgot to mention is that while playing everything is fine! no stuttering or lag!!

Blake_ASUS
Community Legend II
Hi there,
Does the issue happen when the laptop is not connected to the external monitor?
Thank you.

flivolsi76
Star I
wait something has updated on windows and i don't get anymore stuttering... i will update here

flivolsi76
Star I
I am experimenting the problem again. I used it without second monitor for some time and seems the problem is not present.
I think the issue is when i plug monitor with HDMI...
i am still using without monitor in order to check if problem persist
The main issue is the Stuttering with Audio distorted for 1 second for example playing youtube for a while