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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
========================
Detailed description:
1 ACCEPTED SOLUTION

Blake_ASUS
Community Legend II
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
made a typo mistake on email when registration
product registered by your family
if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

View solution in original post

562 REPLIES 562

hi i have same problem i am unbale to registered my rog g713rc laptop also email and provided this
ASUS Service No=A2209056450-0012 still i am waiting for..
screenshot-2022-10-12-125529.png

Falcon_ASUS
Moderator
Moderator
ansariimran2002

hi i have same problem i am unbale to registered my rog g713rc laptop also email and provided this

ASUS Service No=A2209056450-0012 still i am waiting for..

screenshot-2022-10-12-125529.png


View post
@ansariimran2002
I have sent you a message, please check.
Thank you.

LooneyLee79
Star I
Hi
not sure if you saw my message but I am also having issue registering my Asus laptop. It says it has been registered.
please help, looneylee79@hotmail.com
cheers

louirocks30
Star I
Hi same issue here please help I cannot access the email anymore so I need connect my laptop to a new email. Asus tuf f15

louirocks30@gmail.com
M6NRCX07S36925G

Falcon_ASUS
Moderator
Moderator
LooneyLee79

Hi

not sure if you saw my message but I am also having issue registering my Asus laptop. It says it has been registered.

please help, looneylee79@hotmail.com

cheers


View post
louirocks30

Hi same issue here please help I cannot access the email anymore so I need connect my laptop to a new email. Asus tuf f15

louirocks30@gmail.com

M6NRCX07S36925G


View post
@LooneyLee79 , @louirocks30
I have sent you a message, please check.
Thank you.