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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
========================
Detailed description:
1 ACCEPTED SOLUTION

Blake_ASUS
Community Legend II
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
made a typo mistake on email when registration
product registered by your family
if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

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562 REPLIES 562

LaZerLoRds
Star I
Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/191927#Comment_191927

Hi there,

Please check your PM.

Thank you.


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Hello can I get the help with same issue

Blake_ASUS
Community Legend II
LaZerLoRds

https://zentalk.asus.com/en/discussion/comment/192082#Comment_192082

Hello can I get the help with same issue


View post
Hi there,
Please check your PM.
Thank you.

mrakkyaw7
Star I
Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/193648#Comment_193648

Hi there,

Please check your PM.

Thank you.


View post
screenshot-282-29.png
Hi, I also have the same issue with my rog laptop can you please help me as well?

hembhatt800
Star I
Hi, I have registered this product with my previous account (I have forgotten the details now):
Name: S56CA
Serial Number: C9N0AS288872371
I have another Asus laptop registered to my current account, can I add this product also with my current account:

Hi @Blake_ASUS Please Guide me Too I have the same issue Thanks
hembhatt800

Hi, I have registered this product with my previous account (I have forgotten the details now):

Name: S56CA

Serial Number: C9N0AS288872371

I have another Asus laptop registered to my current account, can I add this product also with my current account:


View post