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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
========================
Detailed description:
1 ACCEPTED SOLUTION

Blake_ASUS
Community Legend II
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
made a typo mistake on email when registration
product registered by your family
if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

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562 REPLIES 562

Blake_ASUS
Community Legend II
adnanmaulana

Hello, can you help me too, I have the same problem


View post
Hi there,
Please check your PM.
Thank you.

PriyoAPS

https://zentalk.asus.com/en/discussion/comment/188084#Comment_188084

Same case with me, can you help me?


View post
same case with me.Its showing product registeration failed.kindly help me plzz..

Blake_ASUS
Community Legend II
Chaabi_kha_hai

https://zentalk.asus.com/en/discussion/comment/189266#Comment_189266

same case with me.Its showing product registeration failed.kindly help me plzz..


View post
Hi there,
please check your PM.
Thank you.

mahdibland
Star I
Hi
I have the same issue, please help me

Blake_ASUS
Community Legend II
mahdibland

Hi

I have the same issue, please help me


View post
Hi there,
Please check your PM.
Thank you.