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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description:
568 REPLIES 568

Blake_ASUS
Community Legend II
Hi @iamdee @oliverlyon279 @apekshamehta27 ,
Please check your PM.
Thank you very much.

I just got my new laptop, bought open box from Best Buy and I'm having the same error message pop up that my product is already registered.

image.png
help me too pls

Blake_ASUS
Community Legend II
Hi @desert_tree_23 & @viktorhamonangan ,
Please check your PM.
Thank you.

adnanmaulana
Star I
Hello, can you help me too, I have the same problem