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MyAsus Fan Problem on ASUS TUF DASH F15

jknowicka
Star II
System: Windows 11
Battery or AC: both
Model: Asus TUF DASH F15
Frequency of occurrence: every few days
Reset OS:
Screenshot or video:
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Detailed description:
This is my second ASUS TUF DASH F15 laptop - first one I returned because of the same issue (and a software issue with flickering).
What happens is - my fans seem to be working fine, there is no overheating problem and I run diagnosis roughly every 2 days since there was something wrong with the previous laptop I bought. Everything was fine, zero problems, and suddenly - "there might be an issue with your fan". I recently updated BIOS and everything, I do two more diagnosis, the problem dissapears. Today, again - "there might be a problem with your fan".

I have had this laptop for less than a week and am starting to worry if i need to return it again because it seems there is always something wrong. I have read on this forum it might be a MYASUS software issue - is that correct? Do I need to worry?
On the laptop that I was returning that had a persistent 'there may be a problem with a fan', before packing it and sending it back I ran a diagnostic and it was fine, the problem dissapeared. So it just randomly appears and dissapears.

While inquiring with technical support, they just keep telling me to send my laptop in for a repair, but as I said, the laptop is one week old and I work from it full-time. I can't afford to be sending it in every other week for a repair when it's a brand new machine.
1 ACCEPTED SOLUTION

Blake_ASUS
Community Legend II
Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.

View solution in original post

12 REPLIES 12

I bought asus dash f15. But i get fan issue on laptop i also rest my laptop 3 times and also go service center for checking but issue not resolve

Blake_ASUS
Community Legend II
ankitrathore4848

I bought asus dash f15. But i get fan issue on laptop i also rest my laptop 3 times and also go service center for checking but issue not resolve


View post
Hi there,
Please refer to my message.
If you are using MyASUS V3.0.29.0 and see fan issue, please don't worry, your laptop is fine.
the fan diagnosis issue is known and will be solved in V3.0.32.0.

Blake_ASUS
Community Legend II
Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.

Blake_ASUS
Community Legend II
Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.

same problem even with new "myasus "version and also battery not charging to 100%