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Model FX705DY. BIOS version 315. New to startup problems. Laptop just repeats ASUS logo w/rotating

user264339
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

user264339
Star I
‘Working’ icon, screen goes black & starts process over. Can’t get past this point. Please help a newbie. ASUS support wants me to enroll in premium support for $149.00. Not knowing if they can fix I’d rather put $149.00 towards a new computer.

GEEK_ASUS
Rising Star II
Hi there,
Please refer to below FAQ for freeze at ASUS logo.
[Notebook] Troubleshooting - How to fix frozen ASUS / ROG logo screen | Official Support | ASUS Glob...
Thank you.