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Laptop ethernet WiFi or wireless not connecting, please help

Arti5
Star I
 
3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@Arti5 
May I know the full model of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version

Regarding the issue you mentioned, we recommend referring to the following FAQ for troubleshooting.
[Windows 11/10] Troubleshooting - Computer Wired Network (Ethernet) Issues
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues
Sorry for any inconvenience it may be caused. 

Hi, 

here is the attached image hope I get this fixed , I can’t even have WiFi or cable connection net 

hardware software doesn’t have issue as I checked it with command centre 

@Arti5 
We recommend that you refer to the FAQ to check if there are any errors with the wired/wireless network hardware devices in Device Manager, or to uninstall and reinstall the drivers.
** If you are currently unable to access the internet, we suggest using another device with internet access to download the necessary files from the download section. Then, transfer the files to a USB drive and connect the USB drive to your computer to install the drivers.