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Is Asus having problem with Android platform?

hardi_raimee
Star I
Model: ZE552KL
RAM: 4GB
Firmware/App Version: OPR1.170623.026.WW_Phone-15.0410.1807.75-0
Location:
Frequency of Occurrence:
Rooted: Yes
App Name: ZenTalk
Description: Hi. Why I couldnt update all my apps? Is Asus having problem with Google and Android platform, like Huawei issue?

Hi. Why I couldnt update all my apps? Is Asus having problem with Google and Android platform, like Huawei issue?
1 REPLY 1

ServiceH_ASUS
Star III
Hi hardi.raimee Good day Please kindly provide me your Google play store's version. Have you tried the following? 1.Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps 2.Please kindly restore and uninstall update the Google Play and Google service app for a check. Please verify when you can't download app from google store. Are you charging phone. If yes, please remove usb cable, and try again. Thank you:)