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FN+Arrow Keys no longer change aura brightness of the keyboard

monocrome
Star I
System: Windows 10 x64
Battery or AC: both
Model: Asus TUF Gaming A15 FX506QM-HN052
Frequency of occurrence: Constant
Reset OS: not yet
Screenshot or video:
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Detailed description:
19 REPLIES 19

monocrome
Star I
For some reason, the text of the problem was not saved. I repeat:
asusmyasus-pjmjhyi0br.png
asusmyasus-pulkshx81j.png

Every Hotkey works perfectly, including the FN+RIGHT/LEFT hotkey to change the aura mode, but the FN+UP/DOWN stopped working. Also, my serial number in BIOS began to look like SSN12345678901234567. BIOS version 308. I saw a topic in which people solved this problem, but it is already closed.

GEEK_ASUS
Rising Star II
Hi @monocrome ,
Please check your PM.
Thank you.

yeulagitakg
Star I
GEEK_ASUS

Hi @monocrome ,

Please check your PM.

Thank you.


View post
can you help me either, i have a same issue with my asus tuf A15

GEEK_ASUS
Rising Star II
Hi @yeulagitakg ,
Please provide the model name of your unit.
And your issue are FN+UP/DOWN stopped working or SN look like SSN12345678901234567?
Thank you.