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FN+Arrow Keys no longer change aura brightness of the keyboard_ Brand New Asus TUF A15 FA506QM

octt22
Star I
Help please.
Also, when I run diagnostics on MyAsus app, it doesn't let me see the result for some reason.
Detailed description:Every Hotkey works perfectly, including the FN+RIGHT/LEFT hotkey to change the aura mode, but the FN+UP/DOWN stopped working a few days, I haven't done anything in particular to cause this problem, the pc is brand new, i got it 10 days ago, it is pretty much stock.

i need this solution ! https://zentalk.asus.com/en/discussion/47711/fn-arrow-keys-no-longer-change-aura-brightness-of-the-k...
4 REPLIES 4

GEEK_ASUS
Rising Star II
Hi there,
What is your BIOS version?
We have latest BIOS ver. 308 which was released on 2/14/2022.
Thank you.


octt22
Star I
hello @GEEK_ASUS My BIOS version is 308 , i installed to try fix this error , but doesnt work . Too my serial number has changed to SN1234567890..... from what it originally should be both in bios and in myasus app
I need this solution https://zentalk.asus.com/en/discussion/47711/fn-arrow-keys-no-longer-change-aura-brightness-of-the-k...

My Original Serial Number is M3NRCX043989139

GEEK_ASUS
Rising Star II
Hi there,
Please check your PM that I sent you.
Thank you.