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FN+Arrow Keys no longer change aura brightness of the keyboard_ Brand New Asus TUF A15 FA506QM

rnogueira611
Star II
System: Windows 10 Pro 64bits
Battery or AC: Both
Model: Asus TUF A15 FA506QM (R7 5800H + RTX 3060 + 16gb 3200mhz)
Frequency of occurrence: Always happening, since a few days ago
Reset OS: Not yet
Screenshot or video: -
========================
Detailed description:Every Hotkey works perfectly, including the FN+RIGHT/LEFT hotkey to change the aura mode, but the FN+UP/DOWN stopped working a few days, I haven't done anything in particular to cause this problem, the pc is brand new, i got it 10 days ago, it is pretty much stock.
Help please.
Also, when I run diagnostics on MyAsus app, it doesn't let me see the result for some reason.
127 REPLIES 127

hamitkursun
Star I
@Blake_ASUS can you send me the PM?

yves_vds
Star I
Quick update, I also updated to BIOS v307. No issues.

Blake_ASUS
Community Legend II
hamitkursun

@Blake_ASUS can you send me the PM?


View post
Hi there,
Please share the product SN in the PM I send you.
Thank you.

Stratoshift
Star I
Please send me the 304 bios for FA506QM

Blake_ASUS
Community Legend II
Stratoshift

Please send me the 304 bios for FA506QM


View post
Hi there,
Can you describe more about the issue you encounter and why you want BIOS 304?
Thank you.